Patient Experience

Our mission is to be your healthcare provider of choice by providing you with the highest quality care with a commitment to safety and clinical excellence. We realize you have a choice of where you go for your care, and we want to thank you for choosing Sovah Health - Martinsville.

Patient Advocate Services

Sovah Health strives to provide excellent care and service. If we did not meet your expectations, please contact our Patient Advocate by calling 276.666.7608. The Patient Advocate works to meet the needs of patients and visitors by ensuring that concerns are responded to in an appropriate and effective manner. The Patient Advocate is available each weekday from 8:30 am to 5:00 pm. After hours and weekends, please contact the nursing supervisor 276.666.7381.

To file a complaint or grievance, please contact our Patient Advocate at 276.666.7608.